Enterprise-Grade Security for Every Team
Your customers trust you with their most sensitive information. We protect it with military-grade encryption, European data residency, GDPR compliance, and continuous security monitoring.
EU Data Centers
GDPR Compliant
ISO 27001 (Q4 2026)
SOC 2 Compliant
Choose Where Your Data Lives
We offer four datacenter locations across Europe and Asia. Your data stays exactly where you want it—never moving without your permission.
Germany (Frankfurt)
- ✓Tier 3+ certified facility
- ✓ISO 27001 certified datacenter
- ✓99.99% historical uptime
- ✓Redundant power (N+1)
- ✓Biometric access controls
- ✓24/7 on-site security
Best for: Companies requiring strict German data protection laws, EU-wide customers
Finland (Helsinki)
- ✓Green energy (100% renewable)
- ✓ISO 27001 certified
- ✓GDPR compliant by design
- ✓Advanced fire suppression
- ✓Dual-path fiber connectivity
Best for: Nordic companies, environmentally-conscious organizations
Greece (Athens)
- ✓Local Greek infrastructure
- ✓GDPR compliant
- ✓Low-latency for Greek users
- ✓Redundant internet connectivity
- ✓24/7 monitoring
Best for: Greek businesses, companies serving primarily Greek customers
China (Shanghai)
- ✓Optimized for Asia-Pacific
- ✓Local data residency compliance
- ✓Low latency for Asian customers
- ✓Redundant infrastructure
- ✓24/7 local support
Best for: Companies serving customers in China and Asia-Pacific regions
Military-Grade Encryption Everywhere
Every piece of data is encrypted multiple times—when it travels, when it's stored, and in backups.
Data In Transit
- ✓Login credentials
- ✓Customer conversations
- ✓File uploads & downloads
- ✓API requests
- ✓Perfect Forward Secrecy (PFS)
Data At Rest
- ✓Customer tickets & conversations
- ✓File attachments
- ✓User account information
- ✓Database contents
- ✓Unique encryption keys per customer
Password Security
- ✓Passwords never stored
- ✓Salted cryptographic hashes
- ✓High work factor (slow brute force)
- ✓Secure password reset flows
Your Data is Protected—Even in Worst-Case Scenarios
We take daily backups, store them in multiple locations, and test our recovery procedures regularly.
What Happens in a Disaster
-
ImmediateAutomatic failover to backup systems (minutes) -
Short-termRestore from most recent backup (hours) -
CommunicationReal-time updates to all customers -
ReviewPost-incident report with lessons learned
Certified, Audited, and Compliant
We meet international security standards and maintain compliance with the strictest data protection regulations.
GDPR
Fully Compliant- ✓EU data residency (unless China datacenter chosen)
- ✓Data Processing Agreement (DPA) available
- ✓Data Protection Officer: dpo@keyvos.com
- ✓All GDPR rights supported (access, erasure, portability)
- ✓Breach notification < 72 hours
SOC 2
Compliant- ✓SOC 2 Type I — completed
- ✓SOC 2 Type II in progress (Q4 2025)
- ✓Annual independent audit
- ✓Criteria: Security, Availability, Confidentiality, Privacy
ISO 27001
Under Audit- ✓Expected completion: Q4 2026
- ✓Independent third-party auditor
- ✓Documented Security Policies
- ✓Regular audits (annual + quarterly internal)
PCI-DSS
Compliant- ✓Handled by Stripe (our payment processor)
- ✓We never store credit card numbers
- ✓Stripe is PCI-DSS Level 1 certified
Secure by Design, Secure by Default
Security isn't bolted on—it's built into every feature from day one.
Two-Factor Authentication (2FA)
Optional or mandatory (admin choice). Supports authenticator apps, SMS codes, and backup codes. Prevents unauthorized access even if passwords are compromised.
Role-Based Access Control (RBAC)
Three levels: Admin (full access), Agent (ticket management), Viewer (read-only). Department-based access — agents see only their assigned departments.
Full Audit Trail
Every action logged with timestamp, user, action, resource, and result. 90 days in live system, 1 year archived. Admins can export to CSV. Cannot be edited or deleted.
Session Security
Automatic timeout, concurrent session detection, session hijacking protection, and forced logout by admin. Cryptographically random 256-bit tokens.
Protected from External Threats
Our network infrastructure includes multiple layers of protection against attacks, intrusions, and abuse.
DDoS Protection
Cloud-based DDoS mitigation — always on, real-time detection. Handles attacks up to 100+ Gbps. Protects network, application, and DNS layers.
WAF & Intrusion Detection
Web Application Firewall blocks SQL injection, XSS, CSRF. Automatically updated with new attack signatures. IDS monitors all network traffic.
Rate Limiting
1,000 API requests/hour. 10 login attempts/15 minutes per IP. 5 failed logins → temporary lockout. Prevents brute force attacks.
HTTP Security Headers
HSTS (force HTTPS), Content Security Policy (prevent XSS), X-Frame-Options (prevent clickjacking), X-Content-Type-Options, Referrer-Policy — all enabled.
Responsible Disclosure
Found a vulnerability? We appreciate good-faith security reports.
How to Report
- 1 Email: security@keyvos.com
- 2 Subject: "Security Vulnerability Report"
- 3 Include: Description, reproduction steps, potential impact
We will not pursue legal action against good-faith security researchers. Contributions acknowledged in our Hall of Fame.
Security Documentation
Enterprise customers can request detailed security documentation for vendor assessment processes.
-
Security Whitepaper (20+ pages)security@keyvos.com
-
Penetration Test Reportssecurity@keyvos.com
-
SOC 2 Report (under NDA)security@keyvos.com
-
ISO 27001 Certificate (Q4 2026)security@keyvos.com
-
Data Processing Agreement (DPA)legal@keyvos.com
Frequently Asked Security Questions
Security You Can Trust. Service You'll Love.
Don't compromise on security or price. Keyvos gives you enterprise-grade protection at a fraction of the cost.
-
AES-256 & TLS 1.3 encryption
-
EU data centers (GDPR compliant)
-
SOC 2 Compliant
-
DDoS + WAF + IDS protection
-
Full audit trail
-
2FA & role-based access
Ready to Get Started?
Start your 14-day free trial or contact our sales team for an enterprise demo.
